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Online Safety FAQ

What should you actually do if you realise you've been scammed in an online scrap transaction?

Short answer: Stop all further contact and payment immediately once you suspect a scam, report it to your bank right away if any payment was involved (banks can sometimes intervene on very recent transfers), file a report with your local police and national fraud/scam reporting service, and report the listing or account to whatever platform it originated from — acting quickly meaningfully improves the (still limited) chances of any recovery, so delay generally only makes things worse.

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Why speed matters most with bank transfers

If a fraudulent bank transfer was involved, contacting your bank within minutes or hours, rather than days, gives them the best (though still not guaranteed) chance of freezing or reversing the transfer before funds are moved further by the scammer.

Why reporting helps even without full personal recovery

Beyond your own situation, reporting to police, national fraud reporting services, and the platform involved helps build a pattern that can protect future victims, even in cases where your own funds ultimately aren’t recovered.

Why platform reporting specifically matters

Reporting a fraudulent account or listing to the platform it appeared on can get it removed before it scams someone else — this is a genuinely useful action even when it doesn’t directly help your own situation.

How ScrapTrade Fits In

ScrapTrade’s escrow system is specifically designed to prevent this kind of scam from succeeding in the first place, by holding funds securely until both sides confirm the deal.

Online scrap trading can be genuinely safe with the right precautions and the right platform. ScrapTrade connects verified buyers and sellers with transparent weighing and escrow-protected payments.

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